Refund policy
Planti Cura Return Policy
At Planti Cura, we are committed to providing our customers with carefully selected, high-quality natural health and wellness products. Due to the nature of our products, and in line with health, safety, and hygiene standards, we do not accept any returns or offer refunds on purchases.
Please note:
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All sales are final.
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We cannot accept returned items for exchange, refund, or credit, even if unopened.
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Damaged, defective, or incorrect items received must be reported within 48 hours of delivery, along with supporting photos. In such rare cases, we will work with the vendor/supplier to provide a resolution (such as a replacement, if applicable).
Why we have this policy:
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Many of our products are health-related, consumable, or perishable, and cannot be resold once dispatched.
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This policy ensures the safety, integrity, and quality of all products delivered to our customers.
We encourage customers to carefully review product details, ingredients, and usage instructions before placing an order. If you have any questions about a product, please feel free to reach out to our support team at [info@planticura.co.za] prior to purchasing.
Thank you for your understanding and for choosing Planti Cura to support your health and wellness journey.